An integration isn’t a checkbox—it’s a living product. We engineer obsessive depth into our practice management workflows because clinical subtleties make or break operations and the patient experience.
Patient responses instantly determine the correct appointment code, duration, and provider operatory column in Cloud 9—ensuring zero manual scheduling friction.
Clinical reliability, API synchronization, and data integrity details.
We handle all technical paperwork and coordinate directly with Planet DDS to secure official API authorization (typically in 1–2 business days). Unlike tools relying on web scrapers or browser extensions, OrthoBooking is a deep native integration whitelisted by Cloud 9 to execute real-time bi-directional API queries in milliseconds during production hours—reading appointment templates, verifying chair availability, and writing confirmed exam slots directly to your schedule with zero double-booking.
No. OrthoBooking uses intelligent patient entity matching to link existing charts or create a single clean record in Cloud 9 with complete intake notes and signatures attached.
Yes. You maintain total clinical control. OrthoBooking respects your Cloud 9 schedule templates and chair designations down to the minute.
Cloud 9 is live in production today. Ortho2 Edge is in active native cloud development. Dolphin Management on-premises is in active development via our unified dental API pipeline, unlocking over 20 dental and orthodontic practice systems.